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|Time Stamp - Troubleshooting|
|Does the Time Stamp installation install any adware or spyware?||No spyware, adware, malware, etc. is installed on your computer when you use the setup file listed on the Downloads page on Syntap.com. Time Stamp is open source software, so it is possible that a repackaged version from another programmer or organization may include adware.|
|I'm running Windows 2000, and after installation I try to run Time Stamp and get a n error message saying "'Unable to run this command".||Under Windows Explorer, go to Program Files, then Time Stamp and double-click on the timestamp.exe file. If it runs, quit the program and try the Start Menu shortcut again, or try to create a new shortcut on your desktop. If the shortcut doesn't work, try going here for clues.|
|Is there a Linux version of Time Stamp?||
Functions that work: work timers, slack timers, preferences, loading, saving, adding notes
Functions that don't work: manual start/stop time editing, print previews.
Functions not tested: everything else, including printing.
What can be done about functionality that isn't working? Hard to say... it will likely require copying some Windows DLLs to your Wine setup, which would take you out of the "Windows-free" category.
|Time Stamp is showing a dollar sign in its interface... how do I get the Euro, Yen, etc to appear?||Time Stamp fully supports foreign currency signs... it pulls its signs from settings in your Windows Control Panel. By default Windows may set that to the dollar sign, but if you change it, the currency symbol you designate will appear in Time Stamp. Under Windows XP, this is found by going to the Control Panel, then "Regional and Language Options", and changing the setting to wherever you live. Under Windows 2000, you can change this setting in the "Regional Options" control panel.|
|When I run Time Stamp under Windows NT4, I get an error message. After clicking through the error the screen looks messed up.||
A feature added to Time Stamp 3.10 created an incompatibility with the older Windows NT4 (SP6a) operating system that I have not found a workaround for yet. Time Stamp version 3.03, which contains very similar functionality to the latest version, should work fine in Windows NT4. You can download it from the Downloads page.
Note: A user reports that if you have Time Stamp auto-load a project file (even a blank one), the problems go away under version 3.12.
|How do I start Time Stamp minimized when my computer boots?||Place a Time Stamp Windows Shortcut in your Start Menu -> Programs -> Startup folder. Right click on the shortcut, go to properties, and change the "Run" parameter to "Minimized". If this method doesn't work, create a shortcut from your Start Menu's Time Stamp shortcut (i.e. make a copy of it), apply the "minimized" parameter to the new shortcut, and move it to your Start Menu -> Programs -> Startup folder.|
|What are the SA2 and TS2 files, and can I safely delete them?||When you save a project in Time Stamp, two files are created... an ".SA2" file and a ".TS2" file. The ".SA2" file contains the information in your project grid, and the ".TS2" file contains project-wide info, like project title and default hourly rate. Neither one can be safely deleted. Likewise, if you are copying projects from one location to another, be sure to copy both the ".SA2" and ".TS2" files for your project.|
|When I have "Always on Top" selected and I try to edit a task, the Edit Screen doesn't appear.||Actually it did, but it is behind the main screen. Time Stamp version 3.11 corrected this problem.|
|When I am editing a task sometimes the task selector jumps to another task, and my edits get applied to the task it jumped to. Why is this happening?||
This is a known bug that I still need to address... what happens is that if you are editing a task and the AutoSave timer hits, the project saving procedure moves the task selection to the last task. The workaround is to either:
- Turn AutoSave off, or
- Increase the amount of time between AutoSaves in Preferences, File Options. This will not eliminate the problem but it may decrease the likelihood that the AutoSave will hit while you have a Task Edit screen open.
|Is there any way to get Time Stamp's data into Microsoft Project 2000?||The
answer is yes, though it is not entirely direct. You can bring Time Stamp
data into Microsoft Project, but not in a way that adjusts an existing Microsoft
Project file. Time Stamp has an ASCII export feature, found under the "File"
menu. If you export an Time Stamp project in this format you can import
it into Project 2000. The only trick is defining the fields in Time Stamp
to "map" to Project 2000 fields. Here is how I would do it:
1) Export a Time Stamp file to ASCII
2) Open Project 2000, and use File -> Open to open the text file you exported
3) You should get a dialog called "Import Format". Hit the "New Map" button
4) Give the "Import/Export Mask Name" the name of "Time Stamp file import"
5) Under "Data to Import / Export" choose "Tasks"
6) Make sure "Text File Options" section has "Export Header Row / Import Includes Headers" box checked, and that "Text Delimiter" is set to "Tab".
7) Click on the "Task Mapping" folder tab in the same dialog to bring up a new screen of options. Here is where we set each Time Stamp filed to Project 2000 fields. For the following, you will click in the column where it says "(not mapped)" to show a drop-down list of Project 2000 fields. The "From" column is the Time Stamp field.
8) Map the Time Stamp "Start Time" field to "Actual Start" in the Project 2000 column. In the same manner do as follows:
Map "End Time" to "Actual Finish"
9) Click on "OK". You'll be at the "Import Format" dialog again, and you'll notice in the "Import Map used for importing/exporting" list now has a new entry for "Time Stamp file import"
10) Click the "Open" button.
From here, Project 2000 loads the data into its interface. You'll probably see some imported nameless lines with today's date shown as the start date. I don't know where these come from and I would just delete them. You can then adjust the data in Project 2000 to suit your needs.
Note that this is a one-way transfer... there is no way to get changed data from Project 2000 back into Time Stamp.
|When you try to print a Time Stamp report, you get the error message "No Default Printer Selected".||
In all but one case, the problem really did have to do with the default printer not being selected via the Printers control panel. The one that didn't was solved by reading the following thread and taking appropriate action. I wasn't involved with this thread... I just found it on Deja News (now Google Groups) and it applied to our problem:
Q: When I try to print in Delphi, either scripts or forms or Quick reports, I get a "There is no default printer currently selected" message . This is not true. I have a default printer selected on my Windows 95 machine and I use it with all other programs with no problems. I have tried reinstalling with no success. Where can I go to fix this problem?
A: Do you have any type of IBM AS400 software installed?
Q: I did have AS/400 Client Access software loaded. I have subsequently removed the DLC network drivers, but the client access software is still on my machine. What should I do?
A: Some older versions of AS/400 software cause this conflict. I recommend that you contact IBM and get the newest versions available, or try removing the AS/400 software from your system.
Q: Your suggestion on removing Client Access for the AS/400 was right on. Thanks for saving me a lot of pain and suffering, figuring this out myself. Keep up the good work!
|When you select an empty row and hit "Edit Task Record," you get a box with weird dates and times. When you hit OK, the row does not appear.||The "Edit Task" function was not designed to be used for manually adding task records. The next version of Time Stamp will prevent this, but in the meantime you can start a task record, stop it, and then edit the values using "Edit Task."|
|I get a "Exception EComponentError in Module TIMESTAMP.EXE at 0006876A. This control requires version 4.70 or greater of COMCTL32.DLL" error.||
If you encounter this message, you can upgrade your version of COMCTL32.DLL by using the following link from Microsoft's web site:
Some users have used other locations on Microsoft's page to find an update to this file, but for some reason the above link is the only one that leads to success. Using the above link has solved the problem every time it has been reported to me.